Trans women sues U-Haul, People’s Bank for transgender discrimination

anna smithLEXIE CANNES STATE OF TRANS — In Seattle, Washington, trans woman Lizzi Duff filed a lawsuit in King County Superior Court against People’s Bank for denying her service because she sounded like a man over the phone.  Although Duff answered the security questions correctly, the teller told her that her voice did not match the record they had on file — female.

An earlier complaint filed with the Seattle Office of Civil Rights failed to make headway Duff said. Her attorney stated the bank wasn’t acting in good faith which prompt Duff and her lawyer to file the lawsuit.  A People’s Bank said they were surprised by the lawsuit and thought the issue was on way to being resolved.

A suburban Portland, Oregon U-Haul store last year refused to rent trans woman Annah Smith a previously reserved van according to a KATU-TV news report. An investigator for Oregon’s Bureau of Labor & Industries (BOLI) who processed a complaint filed by Smith last year dismissed the claim following an investigation. The investigator stated there may have been poor customer service on the part of U-Haul, but was unable to find substantial evidence that Smith was discriminated against because she was transgender.

Smith has since filed a $75,000 lawsuit against the Gresham Hogan road store saying she has evidence, including phone recordings. U-Haul previously denied any wrongdoing, and has made no comment since the lawsuit was filed.


I don’t know what to think about the Oregon U-Haul matter — previously the same state agency forced another business to pay up $400,000 for discriminating against trans patrons.

t/h Timo Worthylake

My earlier report on the same Oregon state agency that went after an anti-trans bar owner:

People’s Bank:


annah smith

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Categories: Discrimination, Equality, Civil Rights, Judicial, Courts, Transgender, Transsexual, Trans, Transphobia, exploitation, dehumanizing, violence, hate

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1 reply

  1. I slipped and fell flat on my back at Nursing Home and didn’t sue. Did you physically get hurt?

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